Problems while using service

Giang Pham
Oct 26, 2020
  • There’s no Facebook login for convenience
  • Password policy is too hard and the user is not aware of it until an error message after submitting the form
  • Signup successfully flash is too quick to see the content
  • Confusing error message after clicking the link inside the confirmation email
  • Industries field is not used as intended, the user only choose existing selections
  • “Services in one word” is confusing
  • “Business overview” is too broad
  • Field with 500 limit characters should be displayed in a bigger size
  • Suggestion: adding warning message to make the user aware that skipped inputs will lower their credibility
  • Facebook ID input: not easy to remember the ID
  • Members: user don’t know that founder is included in the member list
  • Member information is not displayed on the company profile page (possible bugs)
  • When viewing an investor/startup on the search screen, a result with too many tags would be displayed like this: “IT and 9+ more” which is confusing
  • Handsif option: meaning is not clear

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